PRIVACY POLICY - THLJEWELRY.COM

The Highline, a Mexican Private Company limited by shares and each of its subsidiaries and affiliates (“The Highline Jewelry”) respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it. The Highline reserves the right to make changes to this Privacy Policy at any time. By accessing www.thljewelry.com (“Website”), you confirm that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or use your personal information, you should not use the Website or order goods from The Highline. We are not responsible for the content or privacy policies of third parties.

When you use the Site, thljewelry.com we may collect your (i) personal information (data that personally identifies you), or (ii) aggregate information, concerning your use of the Site and your account activity (e.g., number and times of log-ins, most frequently visited pages, IP address, etc.), which does not personally identify you.

The types of information we collect include:

- Information you provide to us. Information provided by registering on the Site, making a purchase on the Site, subscribing to our newsletter, contacting us through the Site or via email, including your name, address, shipping address, credit/debit card information, email address, and phone number.

- Automatically collected information. When you access our Site, some information not associated with specific users, such as device type, location information, IP address, webpage traffic, and access time is automatically collected in order to ensure the Site’s functionality. Automatic means of data collection include cookies and web beacons.

- Third party sources. We may collect information from third parties to whom you have provided your information, and consented to the sale, rental or transfer thereof (for example, through social media).

 

HOW WE USE YOUR INFORMATION:

Your information is processed using primarily electronic means and is used, without limitation, for the following services:

· Registration for an account or newsletter;
· Order fulfilment and related activities;
· Management of payments, including anti-fraud control when paying by  credit/debit card;
· Marketing communications;
· Customization of content;
· Responding to customer service requests and similar communications from you; and Technical assistance.

HOW WE PROTECT YOUR INFORMATION:

- The Site uses Secure Socket Layer (SSL) software and similar encrypting systems to protect your information when you purchase products on the Site.  Only employees, contractors and agents of the Site operator may access user information on a need to know basis and only for the purposes set forth in this Privacy Policy.
- While we make reasonable efforts to ensure your information is processed and stored in a secure manner, we cannot guarantee the security of data transferred over the Internet and you assume the risk of any such transfer. 

    CHILDREN’S RIGHTS:

    While we do not sell products or services for purchase by children, we may sell children’s products or services for purchase by adults. If you are under 18 years old, you may use the Site only under the supervision of a parent or guardian.  In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect, solicit or use personal information of children under the age of 13 provided without parental consent. Should we become aware that a user under the age of 13 has registered without verifiable parental consent, any such information will be deleted.

    SMS Policy

    Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

    Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides from The Highline Jewelry via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (55) 5511894527. Click the unsubscribe link in any text message to cancel at any time. to cancel at any time.] You'll receive a one-time opt-out confirmation text message. If you have subscribed to other The Highline Jewelry mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (55) 5511894527or email help@thljewelry.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. 

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    SMS Abandoned Cart Disclosure

    thljewelry.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
    In addition, you agree to our Messaging Terms.

    IP ADDRESS

    To facilitate a smooth shopping experience, our system logs the Internet Protocol (IP) Address of each user. An IP address is a number that is automatically assigned to your computer every time you browse the internet. Depending on your Internet Service Provider (ISP) and the type of connection, this number may change each time you log on. Information from IP addresses is used for system administration, our live help feature, troubleshooting, and the examination of traffic trends and response rates to various promotional offers. This data is used in the aggregate, and is not linked to personally identifiable information.

    GATHERING AND USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

     

    If you place an order through The Highline, we will ask you for your name, email address, shipping address, telephone number and part of your credit card information. We use this information to process and fulfill your order and to notify you of your order status. Telephone numbers and e-mail addresses are used to contact you regarding your order. Alternatively you may request to receive our e-mail newsletter updates.

    We collect information from you when you visit our site including your IP address or unique device identifier, and cookies and data from the pages you visit. This is stored in log files and used to provide you more pertinent content when you visit our site. Your IP address, when available is used to provide a localied experience including prices in your currency and to adhere to regional preferences and requirements.  

     “Cookies” are used by every website. “Cookies” are small text files placed by a website on the web browser of a user who lands on a web page, then reads the information collected every time a user performs a function. We use cookies to provide security to you and assist in navigating the Website.  Refer below to learn more about our specific uses of cookies and for information on how to opt out

    ONLINE TRACKING

    Website uses Google Analytics and may be able to see user’s referring site. Website does not respond to “do not track” signals, though users may be able to provide tracking instructions to Google Analytics. To opt out of Google Analytics, visit the Google Analytics opt-out page found at https://tools.google.com/dlpage/gaoptout and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browse

    EMAIL

    We will ask your permission before we send you marketing emails.  If, at any time, you decide you want to opt out of marketing emails, you can use the unsubscribe link found at the bottom of the email.  We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding The Highline and our Services, and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy). 

    COOKIES AND INTEREST-BASED ADVERTISING

    Upon landing on our website, you will be given a choice to allow or not allow the placement of certain cookies on your computer.  As noted above, once having given consent, you may stop or restrict the placement of these cookies at any time on your computer, or remove them from your browser by adjusting your web browser preferences.  Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application Users may opt out of certain mobile ads via their device settings.  The online advertising industry also provides websites from which you may opt out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/ and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics by accessing http://tools.google.com/dlpage/gaoptout. To be clear, whether you are using our cookie menu opt out or an online industry opt-out, these opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt out will not be effective on your mobile device. You must separately opt out on each device. Advertisements on third-party websites that contain the AdChoices link and that link to this Privacy Policy may have been directed to you based on anonymous, non-Personal Information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes. 

    INTERNATIONAL USERS

    By choosing to visit the website thljewelry.com, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Mexico and the adjudication of any disputes arising in connection with The Highline, or the website will be in accordance with the Terms. 

    UPDATES TO OUR PRIVACY POLICY:

    The Highline may amend or update all or any portion of this Privacy Policy, at any time, without notice, in its sole discretion. Please access this section regularly to verify if any changes were made to our Privacy Policy and to review the updated Privacy Policy.

    EFFECTIVE DATE

    This Privacy Policy is effective as of 07/22/2022